I’m so happy I found this small local family business. In desperation to find a new water delivery company (because my old one kept missing their scheduled delivery dates and kept charging me for non-deliveries), I was excited to find Pono Revival right here in my neighborhood of Hoopili. I no longer need to wait and hope that I get my deliveries on time because the night before I need more water, all I need to do is text Pono Revival. Then they’ll come by in the morning and deliver my order that same afternoon/early evening. There were also times that I forgot to text them but they are so convenient that I can swing by and they will fill it up for me right there or I can just drop it off to them and they’ll deliver it when they do their deliveries that afternoon. The owners are extremely friendly and addresses us by our first names. No more having to drive to an industrial area 20 minutes away and struggle to find parking and walking up stairs to have to talk to unhappy, non-smiling employees that barely give you a smile and no more having to wait sometimes 30+ minutes on hold for thr next available customer service rep! Thank you Pono Revival!
Not only is their service great, their products are amazing too! My husband would get a lot of muscle cramps in his hamstrings. Coincidentally, once we changed our water to Pono Revival, the random cramps stopped! Then for a few days, we drank regular water and he ended up getting one of his cramps again. We went back to drinking Pono Revival again and he hasn’t gotten it since. I’m not saying that it is 100% because of the water but it’s hard for me to say that it might not be because it’s too much of a coincidence that his cramps only occur when he stopped drinking alkaline water. Even my two young children would rather drink their water than juice! We even have their shower filter that lasts for a whole 2 years. I’ve had it for 16 months now and you can see the build up in the filter so it’s satisfying to know that it’s working. It even made the shower water taste better.
They have weekday specials if you go in to pay for your water. I normally go on Tuesdays or Thursdays to get an extra 10% off. The other days are discounts on their water containers (they also sell glass containers if you’re not a plastic person), discounts on their supplements, and I don’t remember the other one. They now have a buy 6 get 1 free and a point system when you punch in your phone number to earn perks!
Thank you again Pono Revival! We are so happy to be one of your many loyal and extremely satisfied customers for many more years.
Response from the owner:Jocelyn, mahalo for your thoughtful and detailed review! Our mission has always been to provide our growing community with convenient access to healthy drinking water, whether through our in-store experience or delivery service. We’re thrilled to hear that our water has made such a positive difference for you and your family, offering not just excellent hydration but genuine wellness benefits.
Knowing that we can support our community, one household at a time, is truly what drives us to keep improving and striving for even better service. Your kind words and support mean so much to us. Aloha!
