Pono Revival Privacy Policy

Effective Date: January 1, 2022

At Pono Revival, we deeply value the trust of our customers and visitors. This Privacy Policy reflects our unwavering commitment to protecting your privacy and ensuring transparency in how we collect, use, and safeguard your personal information. This policy exceeds current online privacy standards and is tailored to comply with both local Hawaii regulations and international standards, including the General Data Protection Regulation (GDPR).

By using our website ponorevival.com, you agree to the terms of this Privacy Policy.

1. Information We Collect

When you interact with our website, we may collect the following types of information:

• Contact Information: Name, email address, phone number (including for SMS), mailing address, and other information you provide. SMS opt-in information and phone numbers collected specifically for SMS purposes are NOT shared with third parties under any circumstances.

• Financial Information: Credit/debit card details when making a purchase (securely stored via Stripe).

• Non-Personal Data: Browser type, IP address, and browsing behavior to improve your experience.

2. How We Use Your Information

Your information is collected to enhance your shopping experience and fulfill your orders:

• Processing Orders: Contact and payment details are used strictly to process orders and keep you updated about your purchases.

• Customer Communication: We may contact you regarding your orders or respond to inquiries.

• Marketing and Promotions: If you opt-in, we’ll send you updates about products, promotions, or special offers. You may unsubscribe at any time.

• SMS Opt-In: By providing your phone number, you consent to receive SMS updates about your order, promotions, or other relevant information. You may opt out of SMS communication at any time by following the instructions in the message or contacting us directly.

3. GDPR Compliance and Your Rights

For visitors from the European Economic Area (EEA), we comply with the GDPR. Under GDPR, you have the following rights regarding your personal data:

• Right to Access: You can request a copy of the data we hold about you.

• Right to Rectification: You can request to correct or update any inaccurate information.

• Right to Erasure: You may request that we delete your personal information, subject to legal obligations.

• Right to Object/Restrict Processing: You can request that we stop using your data for certain purposes, such as direct marketing.

• Right to Data Portability: You can request that we transfer your data to another organization if applicable.

To exercise any of these rights, please contact us at [email protected].

4. We Do NOT Share Your Information

We NEVER share your personal information with unaffiliated third parties except where necessary to process your order or provide the services you request. This includes sharing data with our payment processor (Stripe.com) to authorize and complete your transactions. Your financial information is used strictly for billing purposes and nothing more.

We have never shared your data for any unrelated purposes, and we never will.

5. Cookies and Tracking

Our site uses cookies to:

• Enhance the Shopping Experience: Cookies enable the shopping cart feature and aid during checkout. We do not store credit card information in cookies.

• Analyze Marketing Campaigns: Cookies help us measure the effectiveness of our marketing efforts, showing us how visitors found our site. The data collected is used only in aggregate form and is not tied to individual users.

You can disable cookies through your browser settings, but this may impact certain features of our website.

6. Security

We take security seriously. Our site uses Secure Socket Layer (SSL) technology to protect your personal and payment information during transmission. We process all orders through Stripe.com, which complies with the Payment Card Industry Data Security Standard (PCI-DSS). Your credit card information is never stored on our servers.

7. Minors

This site is not intended for use by minors under the age of 16 without the supervision of a parent or legal guardian. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal data, please contact us at [email protected].

8. Choice/Opt-Out

You can easily opt-out of receiving our marketing emails and SMS communications:

• Emails: Every marketing email we send contains a link to unsubscribe.

• SMS: To stop receiving SMS messages, follow the instructions in the message or contact us at [email protected].

9. Change/Modify Your Information

You can update your personal information, including shipping and billing details, through the link provided in your order confirmation email or by contacting us at [email protected]. If you wish to update or modify your communication preferences, use the opt-out link in our emails, or send us an email request.

10. Contacting Us

If you have any questions about this Privacy Policy, our practices, or your interactions with our website, please feel free to contact us at:

Pono Revival

91-3575 Kauluakoko Street
Unit 1105
Ewa Beach, HI 96706 USA

+1-808-466-3590

Email: [email protected]

11. Your Opinion Matters

We created this Privacy Policy to help you understand how your information is handled. If you have any feedback or concerns, please reach out to us at [email protected]. We value your opinion and are committed to ensuring your privacy.